We know that the most effective learning is relationally based. The same is true when we intervene with students in crisis: the deeper we’ve established relationships with students, the more power we have to guide them to calm and safety. Crisis situations can leave a wake of difficult thoughts and feelings. Students and teachers can feel lingering shame, anger, fear and confusion for days—even weeks or months—after a traumatic event. The good news is that crisis situations do not have to be harmful to a relationship, and in fact, they can serve as a doorway to deeper trust, intimacy, and respect. Learning outcomes include the following: 

• Participants will understand the stages of behavioral escalation.
• Participants will identify how the strengths and weaknesses associated with their personality type can help or hinder students who are experiencing emotional arousal.
• Participants will learn a safe, step-by-step procedure to verbally process crisis events with students to mend relationships, build trust, and grow in healthy partnership with students.